Below you will find answers to our most frequently asked questions from our travelers before they embark upon their treks! If you don't find what you are looking for here, feel free to contact us at email@example.com and we will happily help you out.
1. Should I bring mosquito repellant?
Probably not a big shock but Ice-land is a pretty cold country but there is an upside to it. No dangerous insects survive here! Iceland has about three areas where some mosquitoes have now settled but nothing you will have to worry about on our tours.
So to sum it up, no you will not need any repellant.
2. What is tipping like in Iceland?
Tipping is not a requirement here in Iceland although it is permitted and would make the guide very happy.
3. Is there any cell signal on the tours?
In general, there is quite good cell signal in Iceland. The highlands are however very remote so we can't count on having the same good cell signal in these areas. Note that a foreign telephone company might also not have the same signal as domestic ones.
4. Are you on any social media?
Yes, we are and we love sharing our experiences and hearing from you through them. You can find us on Instagram, Facebook, Pinterest, Youtube and Twitter, always under the same name; Trek Iceland. We would love for you to follow us!
5. What do the difficulty levels mean?
As you might have seen we list our tours in various difficulty levels. They range from Easy to Extreme. Here you can see what these levels actually mean.
6. When is a booking confirmed?
A booking is confirmed when you receive a confirmation email. If you think you have made a booking and have not received an email send us an email to firstname.lastname@example.org and we will figure this out together.
7. What is the cancellation policy?
Our cancellation policy can be found at this link and we recommend to our clients to read through it.
8. Is there any food and drink included in the tour?
The day tours don’t include any food. Please either pack a lunch or buy food and drinks at one of the roadside shops on the way (ask your guide where you can purchase a lunch).
9. What do we do with litter on the tour?
We take all litter with us and take it to recycling once we have reached the capital area. We believe very strongly in the leave no trace policy and do our absolute best not to leave anything behind. You can read all about this in our Environmental Policy.
10. Why is it important to stay on the trails?
Icelandic landscape is harsh in many ways but very delicate in others. Some of the areas are almost untouched and the moss for example can take over 100 years to grow. We at Trek Iceland strongly believe in the leave no trace policy and to help us on this mission you can follow us in staying on the trails. If you are interested in reading more about this we suggest checking out our Environmental Policy.
11. What kind of weather can I expect?
Finally the weather! Well the weather in Iceland can be unpredictable, as you may have heard. We have a saying "If you don’t like the weather in Iceland, just wait 15 minutes" which is sometimes disturbingly accurate!
The weather can be anything from sunny to snowy in almost all seasons although snow is rare during summer time but we do suggest you dress accordingly. This means in layers, thermal closest to you and waterproof on top.